Frequently Asked Questions

Yes, Football Compass operates under a valid gambling licence issued by the Malta Gaming Authority (MGA) and is also compliant with the UK Gambling Commission. The licence ensures the platform adheres to strict fairness, anti‑money‑laundering and player‑protection standards. You can view the licence numbers in the footer of our site.

The welcome bonus is a 100% match up to $200 with a 30x playthrough requirement on the bonus amount only. The wagering must be completed within 14 days of activation; otherwise the bonus and any winnings are forfeited. Contributions vary by game type – slots count 100%, while table games count 10%.

To withdraw, you must complete KYC by uploading a government‑issued photo ID and proof of address (e.g., utility bill) in the ‘My Account > Verification’ section. Our compliance team usually reviews the documents within 24–48 hours. Once approved, all withdrawal limits are lifted and you can request payouts via your chosen method.

If a match is postponed before kick‑off, the bet is treated as void and your stake is returned to your account. For matches abandoned after the game has started, bets remain valid if the official result is declared within 24 hours; otherwise the market is settled according to the competition's official ruling.

Yes – under the ‘Responsible Gambling’ tab you can set daily, weekly or monthly deposit caps, loss limits, session‑time reminders and self‑exclusion periods. Limits take effect immediately and can be adjusted, but decreasing a limit requires a 24‑hour cooling‑off period.

Football Compass accepts Visa, Mastercard, Skrill, Neteller, ecoPayz and direct bank transfer for both deposits and withdrawals. Crypto deposits (BTC, ETH, USDT) are also supported with no minimum. Withdrawals to e‑wallets are processed within 24 hours; card and bank transfers take 3–5 business days.